FAQs

  • Once an order is placed we are unable to make any adjustments to it. This would include canceling the order, adding or removing items from the order or changing the shipping address the order is being sent to.   

  • Once your order has been shipped, you will be emailed a tracking number to track your shipment. 

  • Once an order leaves our warehouse, we cannot be held responsible for those lost or stolen packages. Please contact the shipping carrier for more information.

  • Please contact teambuccressi@gmail.com and we will help you anyway we can, as long as you contact us before the product is shipped.

  • Items can sell out quickly but there is a chance that we could be getting more in stock. Please email us at team@buccressi.com to find out more about the restock.

  • We currently ship to Australia. To find out more if we ship to your country, please enter your address on the checkout page and you will be notified whether your region is covered by our shipping carriers.